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Creating a deposit address

To receive a deposit, you need a deposit address for that asset. Creating a deposit address generates a new wallet and prompts you to download the encrypted wallet key. An encrypted wallet key can be decrypted and exported if you choose to import the wallet into another service provider.
The encrypted wallet key is NOT sensitive unless decrypted. Only administrators can decrypt the wallet key to import it into another wallet service provider.

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Getting a deposit address (iOS)

1

Navigate to the vault

Go to the desired vault and tap Deposit, then select the asset.
2

Download the encrypted wallet key

Tap Download wallet key (or tap Why does this matter to learn more). Choose your save method—for example, tap Save to files. If you already have wallet keys downloaded, select Keep both and rename them.
3

Copy or share your deposit address

After saving your wallet keys and tapping Continue, select the wallet to view its address. Copy or share the deposit address or QR code with the sending party.

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Getting a deposit address (web dashboard)

1

Navigate to the vault

Go to the desired vault in the web dashboard and select the asset.
2

Select or create a wallet

Select an existing wallet or create a new one.
3

Copy the deposit address

Copy and share the address with the sending party.
Vault members receive a notification every time a deposit is made to the vault.

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Requesting new asset support

Porto supports hundreds of assets, including all ERC-20 and SPL tokens—even those not explicitly listed in the app.
1

Search for the asset

In the iOS app, go to Settings and tap Supported assets. Search for the asset by name or symbol.
2

Submit a support request

If the asset is not yet supported, tap to submit an asset support request.
You can self-custody all ERC-20 and SPL assets, including assets not shown in the app. For faster processing, include the token’s contract address in your request.
For further questions, contact portohelp@anchorage.com.

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Finding an ERC-20 token contract address

Block explorers let you view and search the blockchain for transactions, addresses, tokens, and other activity. Having a token’s contract address allows you to add the token directly on Porto by pasting the address into the Asset Support Request form.
1

Visit the block explorer for the token's network

2

Search for the token

Search for the token using its name or symbol.
3

Copy the contract address

The contract address will be clearly indicated on the token’s page. Copy it for use in the Porto Asset Support Request form.